Proactive Network Health and Security Reviews  

Existing customers login here ...
Email Address

How our Proactive Network Services can help.

Setup: We start by setting up a state of the art monitoring system on your network (refered to as a ‘PNS console’) which combines real-time and near-real-time monitoring of the important devices on your network with full hardware and software inventory, centralized log collection, critical event alerting, and much more.

Administration: We take care of all the monitoring system administration. You just let us know what you need, and we'll take care of all the monitoring system back-end stuff to make it happen.

Customization: We customize the monitoring system to your specific environment and adjust it over time based on network usage trends.

Manual Reviews: We perform in-depth analysis reviews of your network on a weekly, bi-weekly, or monthly basis depending on your needs, and present you with a detailed report of what we find, including any specific recommendations or suggestions we may have. This report is your key to being ‘proactive’ and can help you identify and resolve minor issues before they become major catastrophes.

Real-Time Alerts: We work with you to customize real-time alerts based on specific events, and can even perform a set of pre-defined tasks for you when these events occur.

Support: And to top it off, we offer free email and phone support for our service agreement customers to assist with your network health, security, and administration related questions and concerns.

Proactive IT Strategy Benifits
Being ‘proactive’ in how you manage your network means you not only reduce the chance of experiencing unanticipated system failures by up to 99%, but you also gain invaluable insight in to the health and well-being of your network, allowing you to plan for, and adjust quickly to changes in your network environment. But the benefits don’t stop there. Maintaining a proactive IT strategy can also result in increased network security and stability, improved user productivity, fewer IT support calls, and faster IT response and resolution times.

The premise to a healthier network is simple - Don’t wait for issues to come find you, be proactive and find them first!

All too often, businesses fall prey to the habit of only reacting to IT issues when someone reports a problem, or working from the ill-fated assumption that as long as no problems are being reported, then everything must be ok. The reasoning behind this type of mind-set can be many and varied, ranging from the lack of available resources to the lack of knowledge about proactive IT strategies. But whatever the reason, if left unchecked, this type of ‘reactive’ operating mode can be a recipe for disaster, especially when it comes to system failures that can cost thousands of dollars to recover from, cause extensive system down time, and untold losses in productivity.

Developing a Proper Proactive IT Strategy

The first step in developing a proactive IT strategy is to set up and maintain proper real-time and near-real-time monitoring of the important devices on your network. These are generally devices such as firewalls, routers, switches, servers, and on occasion even select workstations. This type of monitoring not only gives you insight in to the general health of your network but also allows you to view usage trends over time so you know how your network is performing, where bottlenecks are occurring, and what future upgrades you may need to plan for. And when configured properly, real-time monitoring can also alert you to critical events as they occur, allowing you to react quickly to these events and reduce their potential impact.

The second and most often overlooked step in developing a proactive IT strategy is to understand the importance of performing regularly scheduled in-depth reviews of the important devices on your network. This is the key to being ‘proactive’ and is done in an effort to identify unusual activities or events early in their life-cycle before they lead to larger issues. It includes reviewing event logs, operational logs, hardware and software inventory changes, monitoring system statistics, and whatever other information that might be available from these devices. And while these types of reviews can be time consuming and tedious, the fact is that the more often they are performed, the better your chances are of detecting and correcting issues before they impact your systems or users.

If you feel that a Proactive IT strategy may be right for you, we urge you to call us today and find out how we can help.

WtmPR Proactive Network Services - (903) 287-0090